Jayy2583 Jayy2583
  • 12-01-2024
  • Computers and Technology
contestada

Why must you create queues for ACD functionality to work?
A. Queues are the waiting lines for the agents who will be assigned interactions through ACD.
B. Queues prevent system overload.
C. Queues maintain call privacy.
D. Queues enable faster data transfer.

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